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ProGas Covid-19 update

COVID-19 Lockdown Update 05.01.2021

Servicing work suspended due to government lockdown

 In light of the new lockdown we find ourselves waking up to this morning, we have taken the decision to suspend all non-urgent work including regular servicing of gas appliances. We have not taken this decision lightly, but have a moral obligation to protect you, our customer, and our staff. This will significantly reduce the amount of customer interactions we undertake and the associated transmission risk.  


Please be assured that throughout this pandemic, manufacturers such as Worcester Bosch have been extending the servicing period considerably. Therefore, allowing people to follow government lockdown rules and stay safe in their homes. 


We will continue to be available for any emergency breakdowns and will continue to carry out new boiler installations.We will be in touch with those already booked in for a regular service to postpone their appointment. We hope you understand our reasons for taking this decision. 


Wishing everyone a safe and happy 2021.  

our commitment to you throughout the coronavirus pandemic

Worcester Bosch Safe in your Home Installer Commitment ProGas

Safe in your Home

 At ProGas we know that keeping you and your family safe is of the utmost importance at all times and especially throughout this pandemic. 


Therefore, we have teamed up with Worcester Bosch to offer a "Safe in your Home Installer Commitment" to all our customers. 


Please see below for more information and guidance.

covid-19 - working safely in your home

Download PDF

installer home visit checklist

For your reassurance, we have published the guide below to show you the strict safety measures we have put in place to help keep us all safe and well throughout this pandemic.

Download PDF
Stay alert Control the Virus Save Lives | Coronavirus | Covid-19

We continue to do our best for our customers in the midst of this crisis and thank all our customers for their co-operation and support throughout this pandemic.


We will continue to keep in touch with you and follow official guidance from the UK Government and Public Health England carefully. 

Thank you for taking the time to read our update. 


Please Stay Alert > Contain the Virus > Save Lives


For further advice on Covid-19, follow the link to the NHS website here. 

government guidance for homeowners

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Mr C Palmer & Mrs F Palmer trading as ProGas

17 Beresford Crescent, Newcastle-under-Lyme, Staffordshire ST5 3RG, United Kingdom

01782 638162

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